Refund of tickets
Already purchased tickets remain valid and can be used at a later time. For refunding of tickets and guided tours visitors may contact the visitor service at 0351 49 14 20 00 or fill out the form below.
In the following we ask you for your personal data. After internal verification, the refund will be made to the account you have specified.
I/we would like to return the admission ticket(s)/guide fee(s) already purchased and paid for museums of the Staatlichen Kunstsammlungen Dresden and ask for rebooking or reimbursement.